Privacy Policy
A straightforward account of what's collected, why, and how much say you keep.
Last updated: June 2026
Health information deserves more care than most other data, so this page breaks down exactly what Hume Health Corp collects through humebands.com and the Hume Health app, what becomes of it, and the options available to you.
1. Information We Gather
What you provide
- Order and account basics — your name, email, shipping address, and payment details — when you check out or register.
- Anything shared with our support team when you reach out.
What the wristband and app collect
- Biometric readings the Hume Band picks up — heart rate, HRV, SpO2, skin temperature, sleep stages, movement — that feed the figures displayed in the app, like Metabolic Momentum and biological age.
- Routine diagnostic information — device model, app version, general usage trends — used to keep the service dependable.
2. How This Information Gets Used
- Converting raw sensor data into the trends and insights shown inside the app.
- Fulfilling orders, arranging shipping, and processing returns or warranty claims.
- Responding to support requests and general questions.
- Improving sensor accuracy and algorithms over time, usually with de-identified or aggregated data.
- Sending order confirmations, and — strictly for those who've opted in — occasional news about products.
3. Your Data Stays Yours
Everything the Hume Band records about your body belongs to you. Pull your full history from the Hume Health app whenever it suits you, and should you want your account and its data erased entirely, contact support — deletion requests are completed within 30 days, aside from records (order history, for instance) we're required by law to retain.
4. Who Might See This Information
We never sell personal health data. It changes hands only in a narrow list of scenarios:
- Partners who help operations run — payment processors, shipping carriers, cloud storage providers — each restricted by agreement to using your data solely for their service.
- Legal necessity, if we're compelled to disclose something under a law, regulation, or a valid legal order.
- A business sale, merger, or acquisition, should one happen, carried out under these same commitments.
5. Protecting What We Hold
Encryption safeguards data both in transit and at rest, following accepted industry standards, and access inside our organization is restricted to people who genuinely need it for their work. No system is invulnerable, but we take this responsibility seriously given the sensitivity of health data.
6. Cookies & Site Analytics
humebands.com uses cookies and comparable tools to remember your settings, keep your session active, and get a general read on how the site is used so we can refine it. Your browser lets you manage cookie behavior directly, though turning them off may affect certain parts of the site.
7. Rights That May Apply To You
Depending on where you're located, you may have the right to access, correct, export, or erase your personal data, and you can step away from marketing emails whenever you like via the unsubscribe link in each one. The contact information below is your starting point for any of this.
8. Regarding Children
Nobody under 13 is part of our intended audience, and we don't set out to gather information from children. If you think a child's data ended up with us, reach out and we'll remove it.
9. Data That Travels Across Borders
Using our Services from a country different from where our infrastructure sits may mean your information moves internationally as part of the process. We aim to hold it to this Policy's standards no matter where it's processed.
10. How This Policy Gets Updated
We revisit this page from time to time, and the "Last updated" line above reflects that. For anything substantial, expect a more direct notice too, whether through the app or a dedicated email.
Have a question about your information?
Support is reachable through the Hume Health app, or by emailing the address on your order confirmation, for a quick question or to act on anything covered above.